Crisis leadership : using military lessons, organizational experiences, and the power of influence to lessen the impact of chaos on the people you lead / Gene Klann.
There are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things -- communication, clarity of vision and values, and caring relationships. Leaders who develop, pay attention to, and practice these qualities go a long way toward handling the human dimension of a crisis. In the end, it's all about the people.
Record details
- ISBN: 9781604916768
- ISBN: 1604916761
- Physical Description: 1 online resource (1 volume)
- Publisher: Greensboro, North Carolina : Center for Creative Leadership, [2003]
- Copyright: ©2003
Content descriptions
General Note: | "CCL Stock No. 185"--Title page verso. |
Bibliography, etc. Note: | Includes bibliographical references. |
Formatted Contents Note: | What is crisis? -- What is crisis leadership? -- Preparing for crisis -- Leading during crisis -- Leadership after the crisis. |
Source of Description Note: | Description based on print version record. |
Search for related items by subject
Subject: | Leadership. Crisis management. Leadership Leadership. Gestion de crise. Crisis management. Leadership. |
Genre: | Electronic books. Electronic books. |