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Design to compete / Deepa Prahalad and Ravi Sawhney.
Your brand is not your logo : it is an experience that lives in your customer's gut / Robert Brunner and Stewart Emery ; with Russ Hall.
Why your company must have a design culture / Robert Brunner and Stewart Emery ; with Russ Hall.
How great products and services supply great user experiences / Robert Brunner and Stewart Emery ; with Russ Hall.

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