The leader lab : core skills to become a great manager, faster

Summary: "Through painstaking research and practice, the authors have identified the only eight underlying skills that truly matter--eight "tipping point" skills. These are the behavioral skills that, when mastered, accelerate learning in every other core competency a manager needs: stepping: how to default to a question and develop question agility. Playbacks & split-tracks: how to create clarity and connection in any conversation by playing back key ideas/feelings/needs and splitting different topics Deblurring: how to spot blur words' (words that can mean different things to different people) and ask deblurring questions. Pause skills: how to create space for yourself and others to regulate emotions, manage energy, build anticipation, and spark creative ideas. CAMPS Model: how to diagnose and increase personal and team member engagement using the LifeLabs CAMPS framework: Certainty, Autonomy, Meaning, Progress, Social inclusion. Stating skills: how to make the implicit explicit to drive clarity and motivation. Tone skills: how to be deliberate about paralinguistic communication (i.e., nonverbal messages) in writing, speaking, and live interactions. Extracting the learning: how to spark insights and adopt any new skill faster by individually and collectively identifying lessons learned. Â New managers are promoted without any learning or resources for the qualitative responsibilities of the modern manager: being part coach, part player, part therapist, part role model. Based on LifeLabs workshops and combining research, tools and templates, and the style that has made them the go-to personal development program for Silicon Valley, The Leader Lab will serve as the definitive guide to what it means to be a great manager today."--

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