Developing Cisco IP Phone Services : A Cisco AVVID Solution

Summary: Annotation Get the most out of your IP phone systems with strategies and solutions direct from the Cisco CallManager team. Readers will learn information and techniques vital to building services for Cisco IP phone systems. Companion CD-ROM includes an exclusive CallManager Simulator- until now, only used internally at Cisco Systems-that supports an IP phone for development purposes. Readers learn how to integrate services with the Cisco IP phones. Cisco IP telephones provide a dizzying array of services beyond the initial benefits of placing calls across network lines. Deploying Phone Services for Cisco AVVID (Architecture for Voice, Video, and Integrated Data) helps those responsible for managing these systems get the most out of these added services. Written by team members from Cisco Systems? Enterprise Voice group, Deploying Phone Services for Cisco AVVID helps readers master enabling these services and includes a CD simulation of CallManager to help bring the learning to reality. Darrick Deel is a Software Engineer for Cisco Systems' Enterprise Voice Business Unit, the primary designer of the services and directory infrastructure Voice Business. He is the primary designer of the services and directory infrastructure, and has expertise in web application development Mark Nelson is the Manager for Software Development for Cisco Systems Enterprise Voice Business Unit and has authored a number of books including The Data Compression Book, Second Edition, Serial Communications: A C++ Developers Guide, Second Edition. Anne Smith is a Technical Writer at Cisco Systems. She has eight years documentation experience, including six years writing and developing technical documentation. She has worked with Cisco CallManager since 1998, and was a member of the team that developed the Cisco CallManager documentation from its early stages.