Handbook for developing emotional and social intelligence : best practices, case studies, and strategies

Hughes, Marcia. (Added Author). Thompson, Henry L. (Added Author). Terrell, James Bradford, 1951- (Added Author).

Summary: "Handbook for Developing Emotional and Social Intelligence is an authoritative collection of practical content--best practices, case studies, and tools--that showcases the application and development of emotional and social intelligence in the workplace. The authors are some of the best-known experts in the field and the book includes practitioners, academics and thought-leaders that contributed to this rich collection of knowledge and solutions that will appeal to anyone involved in developing leaders and teams. The handbook features topics such as leadership, recruitment, conflict resolution, team development, and stress management"--Resource description page.

Record details

ISBN: 9780470190883
ISBN: 0470190884
ISBN: 0470448954
ISBN: 9780470448953
ISBN: 0470449179
ISBN: 9780470449172
ISBN: 0470449160
ISBN: 9780470449165
Physical Description: 1 online resource (xxvii, 419 pages) : illustrations
remote
Publisher: San Francisco, CA : Pfeiffer, ©2009.

Content descriptions

General Note:	"Essential knowledge"--Page [iii].
Bibliography, etc. Note:	Includes bibliographical references and indexes.
Formatted Contents Note:	Coaching : working with leaders and other individuals. Coaching with emotional and social effectiveness / by Marcia Hughes and James Bradford Terrell ; Developing high achievers through emotional intelligence : more intelligent than emotional / by Geetu Bharwaney ; Resonant leadership for results : an emotional and social intelligence program for change in South Africa and Cambodia / by Annie McKee [and others] ; When enhanced EI is associated with leadership derailment / by Howard Book ; Advanced EQ-i interpretation techniques : the concepts of drag, balance, and leverage / by Rich Handley ; Emotional intelligence, stress, and catastrophic leadership failure / by Henry L. Thompson -- Teams, organizations, and cultures : working with systems. Building your team's conflict-resolution skills with emotional and social intelligence / by Marcia Hughes ; From individual to organizational social intelligence / by Steven J. Stein ; Zeroing in on star performance / by Diana Durek and Wendy Gordon ; Emotional intelligence : a view from South Africa / by Jopie de Beer [and others] -- Multiple perspectives : combining wisdom. Personality type and emotional intelligence : pragmatic tools for the effective practitioner / by Roger R. Pearman ; Using the EQ-i and MSCEIT in tandem / by Henry L. Thompson ; Integrating appreciative inquiry and emotional intelligence for optimal coaching results / by G. Lee Salmon and James Bradford Terrell ; Practical perspectives on the "social" within emotional intelligence / by Carina Fiedeldey-Van Dijk -- Education : leaders and students. A sustainable, skill-based approach to building emotional literate schools / by Marc A. Brackett [and others] ; Emotional intelligence, leadership, and the school administrator / by James D.A. Parker, Howard E. Stone, and Laura M. Wood.
Source of Description Note:	Print version record.